Your Privacy is Our Priority

Privacy Policy
Last Updated: December 31, 2025

Welcome to Lily Laundromat (“Lily Laundromat”). This Privacy Policy informs you of the types of information we collect and how we use it because we believe in transparency and value your privacy.

1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, and address.
Payment Information: Used solely to complete transactions for our services.
Technical Data: IP address, geolocation, and data from cookies or pixel tags used for website analytics and Google AdWords remarketing.

2. How We Use Your Information
We use this information to:
Provide laundry services and troubleshoot our website/app.
Communicate with you regarding orders and service changes.
Send SMS notifications and updates. You may opt out at any time by replying STOP to any text message we send.

3. Data Sharing and Third Parties
Lily Laundromat only shares information in specific situations (e.g., payment processing, legal requirements, or with your consent).
SMS Privacy: SMS opt-in and phone numbers collected for text message communication will never be shared with third parties or affiliates for marketing purposes.
Affiliate Marketing: We do not participate in affiliate marketing or sell your data to third-party advertisers.

4. Mobile Data & SMS Consent
By providing your phone number, you consent to receive SMS messages from Lily Laundromat regarding your orders, billing, and customer service.
Opt-Out: You can cease SMS communications at any time by replying STOP.
Data Protection: We do not share your mobile opt-in or SMS consent with any third parties or affiliates.

5. Security
We use commercially standard technology, including encryption, to protect your personal data. While we take every precaution, please note that you provide this information at your own risk.

6. Your California Privacy Rights
As a California resident, you have the right to request information about any third-party companies with whom Lily Laundromat shared personal information in the preceding calendar year. You may obtain this once per year, free of charge, by contacting us.  

7. Contact Us
All questions regarding this Privacy Policy may be sent to:  
Lily Laundromat 2204 Bryant St San Francisco, CA 94110 Email: LilyLaundromat@gmail.com Phone: 1-415-689-6955